FAQs

What forms of payment do you accept?
Bitcoin
Bitcoin Lightning Network
Verge Currency
Monero
Beam

Don’t have the above forms of payment?
We have CoinSwitch integrated with BTCPay. CoinSwitch allows the conversion of 300+ altcoins to Bitcoin.

What is Bitcoin?
Bitcoin is a cryptocurrency, a form of electronic cash. It is a decentralized digital currency without a central bank or single administrator that can be sent from user to user on the peer-to-peer bitcoin network without the need for intermediaries.

What is the Lightning Network?

The Lightning Network is a “Layer 2” payment protocol that operates on top of a blockchain-based cryptocurrency. It enables fast transactions between participating nodes and has been touted as a solution to the Bitcoin scalability problem.

Want to connect to our 24/7 Lightning Node?


Scan PR code in your wallet, or copy the node ID below.

030747e32c0428d6bdfe468ab91ade9cc11daf4aab2b7033d7e7fbe39449167982@172.81.178.11:9735

Don’t have a Bitcoin Lightning Wallet?

Wallet of Satoshi (iOS and Android)*
Blue Wallet (iOS and Android)*
Zap Wallet (iOS)
Eclair Wallet (Android)
LND Thin Wallet (iOS)

* = Custodial

What are your shipping rates?

Mail ClassShipping TimeRates
Domestic5-10 Business Days$8.00 and up
International10-20 Business Days$15.00 and up

Do you accept Returns?
All sales are final. Please order carefully and be sure to check the size charts to be sure you get products that are right for you. If there is a product defect or a problem with your order, please contact us for the quickest response. 

Do you accept Exchanges?

To be eligible for an exchange, you must first alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

Will I have to pay International Taxes and Duties?
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Customs taxes and duties are not included in your shipping fee. Internet Superstore cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.